Commitment to quality

Voluntarily TÜV-certified for over 10 years
Since 2006, we have voluntarily undertaken the yearly audits by TÜV Rheinland. Year after year, welcome berlin tours has been distinguished by TÜV for the excellent quality of service. We are proud to regularly reaffirm the quality of service we offer.

24-hour ANSWER guarantee to your questions
We answer every incoming question within 24 hours and get in touch with you personally to coordinate the details.

24-hour SERVICE phone number during your trip
The travel documents you receive from us contain a telephone number at which you can reach us around the clock–even on weekends, public holidays and the case of an emergency to ensure a smooth and successful class trip.