Commitment to quality
TÜV-certified quality
Since 2006, we have voluntarily undergone comprehensive annual audits by TÜV Rheinland. welcome berlin tours has repeatedly been recognized by TÜV for the quality of its services. We are proud to regularly demonstrate the high standard of service we offer.
Member of the Federal Association of German Incoming Agencies and DMCs (BVDIU)
We are proud members of the Federal Association of German Incoming Agencies and Destination Management Companies (DMCs). This membership underscores our dedication to professionalism, reliability, and excellence in the tourism industry.
Committed to coach tourism
welcome berlin tours is a member of the RDA International Coach Tourism Association—the leading cross-industry trade association for coach tourism.
Certified crisis management
The crisis resilience of a tourism company ensures greater security and enables rapid assistance for travelers in an emergency. That is why we have completed the “cmm - certified crisis management” certification program.
Berlin Event Network
Welcome berlin tours is part of the Berlin Event Network, a collaboration of leading event professionals in the city. This membership enables us to offer tailored, high-quality experiences for groups of all sizes, ensuring seamless and memorable events in Berlin.
Your travel price is secure
Along with your travel confirmation, you will receive a security certificate in accordance with § 651r BGB (German Civil Code), which provides you with coverage from Zurich Deposit and Credit Insurance. Of course, you are also covered by our tour operator liability insurance.
Commitment to quality
Voluntarily TÜV-certified for over 10 years
Since 2006, we have voluntarily undertaken the yearly audits by TÜV Rheinland. Year after year, welcome berlin tours has been distinguished by TÜV for the excellent quality of service. We are proud to regularly reaffirm the quality of service we offer.
24-hour ANSWER guarantee to your questions
We answer every incoming question within 24 hours and get in touch with you personally to coordinate the details.
24-hour SERVICE phone number during your trip
The travel documents you receive from us contain a telephone number at which you can reach us around the clock–even on weekends, public holidays and the case of an emergency to ensure a smooth and successful class trip.